Frequently Asked Questions

How do I subscribe to your newsletter?

Enter your email address in the newsletter sign-up field at the bottom of our homepage to receive updates on new arrivals, special promotions, and exclusive offers.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email, allowing you to track your shipment at any time.

What is your return policy?

We offer easy, hassle-free returns within 30 days of purchase. Contact help@bhummingbird.com and we'll provide you with a return label to return your package.

How do I return an item?

We offer easy, hassle-free returns within 30 days of purchase. Contact help@bhummingbird.com and we'll provide you with a return label to return your package.

How do I contact customer service?

You can reach our customer service team via the Contact Us page or via email at help@bhummingbird.com. We are here to help!

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times will vary based on your location.

Are my payment details secure?

Yes, we use secure payment gateways to ensure your personal and payment information is protected.